Action, Ease & Personalization: AI Chatbot News Experiences
How habitual AI chatbot users in the US and India stay informed
Tag
chatbots for news
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Showing 1 – 6 of 6 Posts
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Information needs
Interviewees use AI chatbots to act on what’s happening and to understand it, more than simply to know about it or to feel something about it
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Chatbot Experience
Interviewees see AI chatbots as fast, easy, personalized, customizable and friendly ways of getting information
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Where Information Comes From
Few interviewees have deep knowledge about how either journalism or AI chatbots work. At the same time, interviewees expressed generally positive attitudes towards AI chatbots alongside generally negative ones towards news media.
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